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2019年下半年 上午试卷 综合知识
第 71 题
章/节 专业英语  
 
 
（ ）seeks to perform root cause investigation as to what is leading identified trends.
 
  A.  Problem management
 
  B.  Incident management
 
  C.  Change management
 
  D.  Knowledge management




 
 
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