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2014年上半年 上午试卷 综合知识
第 74 题
章/节 专业英语  
 
 
All the following are root-cause analysis techniques used in quality management except().
 
  A.  fishbone diagrams
 
  B.  lshikawa diagrams
 
  C.  system or process flowcharts
 
  D.  checklists




 
 
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